CUSTOMER SERVICE/FOH STAFF

Petit Poutinerie

Who we are:

We are Petit Poutinerie, an owner-operated fast-classy food company in Rochester, NY.  We have a brick and mortar restaurant operating year round and 2 food trucks operating seasonally.

The Job:

Our restaurant staff is responsible for supporting Petit Poutinerie’s vision for comfort-food done right – homemade, lavish and made to share with good company.

You will be tasked with ensuring that our customers receive our signature service and flavors in a welcoming environment.  Attention to detail, and a passion for people and quality food is a must.

Your duties will include:

  • Welcoming customers, taking orders and striving to make sure that they experience our signature food and customer service.
  • Using proper sanitation practices.
  • Responding to customer questions & concerns, following company protocol.
  • Organizing and stocking the work area for service.
  • Understanding all menu items, and rotating specials, including ingredients and allergens.
  • Delivering food to customers and responding to customer requests.
  • Maintaining a daily cleaning schedule.
  • Use of proper pronouns as they relate to customers, staff and vendors.
  • Understanding, and working to achieve company-wide goals.

Attention to detail, and a passion for quality food is a must!

Who you are:

  • Passionate about working hard and having fun! You always maintain a high standard for your work.
  • Friendly, and passionate about providing excellent service for your customers.
  • Comfortable with changing environments, and many types of customers.
  • A person who possesses strong communication skills.
  • Able to adapt to a high volume environment and balance quality.
  • Able to work well in a team setting.
  • Able to think, plan ahead and problem solve.
  • Able to work several shifts per week.
  • Interested in growing within our company.

The ideal candidate for this job is excited to be a part of a growing local company!  You will be a part of a small team. Your work will have a direct impact on our shared success. Competitive hourly pay, tips and 401k options all included.

To apply for this job email your details to info@petitpoutinerie.com

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